The cOS Cohort · September 2026 Pilot

Design your own problem-solving culture.

Scaling sucks when you don't have a system. You feel that more than most. Spend eight weeks inside the Company Operating System and walk away with the frameworks, the language and the confidence to design your own problem-solving culture.

Get first dibs → Sign up for more info

Learn Proven frameworks

Apply Group Workshops

Embed 1:1 Coaching

Why problem solving?

Every scaling problem is a problem-solving problem.

Meetings that drain your life-source. Decisions that take forever. Feedback that doesn't come. Silos. Missed priorities. Your best team members leaving.

They all trace back to the same thing: problem-solving that hasn't been built into how the company operates.

The Company Operating System gives you the tools to close that gap. Four pillars. Four categories of problem. One system for making problem-solving just how your company works.

By the end of week eight

Be the person who can lead your team to name the problem, design the solution and stop it happening again.

→A shared language with leadership for how your company operates
→Frameworks, not feelings when you're making the case for change
→Your own operating system diagnosed, with the real problems identified
→A library of workbooks and tools you keep for good
→One-to-one time with Alicia to help you embed it in your specific context

What you walk away with

Frameworks. Coaching.
Your own cOS.

01 · Toolkit

Frameworks you keep

A full library of frameworks, workbooks, and tools for the four pilot pillars. The same materials Alicia uses in consulting, structured for you to work through at your own pace.

02 · Coaching

Alicia at the right moments

Live workshops to deepen your knowledge. Group coaching when you're applying the work. You're never alone with a video library.

03 · Outcome

A system, embedded

The cohort ends with one-to-one time with Alicia to land the work in your company. You'll build system you've started to embed, with a plan to carry it through.

How it works

Eight weeks. Four phases.
Your own pace between touchpoints.

Live workshops. Self-led learning in-between. Group coaching when you're applying the work. One-to-one time with Alicia to make it stick.

Kick-off

Foundations

Virtual workshop. Meet the cohort. Learn the Company Operating System overview. Leave with a map of what you're about to work through.

Embed the knowledge

Learn. Apply. Review.

Two weeks per pillar. Learn the tool. Apply it in your own organisation. Come back as a group to review what you found.

Wrap it up

One-to-one time with Alicia

A private coaching session to contextualise everything you've learned for your specific business. Your constraints, your team, your next moves.

The cohort

Four pillars. Four categories of problems worth solving.

Focuse in on the pillars where people leads have the most leverage.

Pillar 01

How we communicate

Your team solves problems before they travel upstream. The right information reaches the right people at the right time.

Pillar 02

How we decide

Clear decision rights. Faster calls. Fewer meetings that could've been an email. Your team moves at the speed of opportunity, not the speed of the org chart.

Pillar 03

How we prioritise

Effort goes where it matters, not where it's loudest. Every week compounds on the last, instead of scattering in new directions.

Pillar 04

How we give feedback

A feedback culture that changes behaviour. Not an annual review cycle. Not a performance-management minefield. A way of working.

Your guide

Alicia Grimes

Founder, The Future Kind

Service Designer. Startup Specialist. A track record of 100+ startups, scaleups, and FTSE 100s.

With 15+ years of design, strategy and global company launches up my sizeable sleeves, I love designing powerful people experiences. From building human-centred design capabilities and developing international company cultures.

Namedrop? I would never. But while you're here, I've led projects with Heidi, Attest, ContentSquare, Gorilla, Ophelos, Finverity, Sustainable Energy First and Trint to name but a few.

Not quite the right fit?

Alicia also runs in-company cohorts for leadership teams, one-off workshops on specific pillars and away days designed to change how whole teams operate. If any of those sound closer to what you need, get in touch directly.